Roku is one of the most user-friendly, intuitive streaming media players of all time. The device will be easy to operate, even for someone who has just started using streaming devices. They have worked so hard, on making the learning curve as evenly distributed as possible. For instance, for the people who find it difficult to juggle with more than one remote, Roku’s controllers are always the answer.

They help you control both the streaming device, and the basic functions of the TV as well. Roku helps the user to get comfortable using their device, and one of the most important things they use to do this, is their Roku controller. There are so many features, yet the remote is not crowded at all.

But then, what happens if your Roku controller not working? How would you operate your Roku device? How would you troubleshoot it? Well, read along, and we’ll answer all your questions related to Roku controller.

Roku Controller Not Working

Why is a Roku controller special?

While it is true that if the Roku controller not working, you can replace it with a universal remote or some other remote, no remote can actually match the level of sophistication that Roku controllers provide.

They will let you use the audio search option, where in you can actually speak into the back of the remote, and the text appears on the search bar. You can instruct Roku in higher end models to turn to specific channels, using the Roku controller.

Another feature available in the Roku controller is the private listening. Private listening is where you can simply plug in a pair of headphones on to the controller, and start listening to the TV audio, in the headphones!

What are all the possible troubleshoot if your Roku controller is not working?

Change batteriesOne of the most common, yet one of the most over-looked problem when a Roku controller not working, is the batteries running out. You can check if your remote not working is due to the battery thing, by replacing the batteries. Make sure to replace both!

ObstructionWhile it is true that Roku remotes work on IR, and they don’t have to pointed to the device to operate it.

Syncing the remote to the device – Roku remote has to be synced with the Roku device to be able to use it. There are chances that the device is not synced properly, or the sync has been turned off. You have to sync the controller to the Roku device again to make sure that the remote controller is working.

To this, please take out the battery tray lid. Please switch off, and switch on the Roku device. After boot up, please press the button inside the battery tray for syncing the controller with the Roku device. Now, your Roku device will sync itself to the remote, and now you will be able to use this remote.

Roku mobile application

If this does not work, and the Roku controller is still not working, you will have to replace it. Fortunately, until you replace it, you can simply use the Roku mobile application as a back up for the actual remote.

You can download the Roku application on both Android and iOS devices, and you can use it as a virtual remote. Of course the application is not as extensive a remote as the original remote, but it gets the job done.

If you are looking to replace a remote, but not sure where to buy it from, or need help, visit Roku.com/link or please let us know and we’ll help you with it. Our toll-free number is +1-844-718-6810 and we’ll walk you through the troubleshooting.

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